Unfortunately the tile cannot be adhered directly to the painted surface.
Can you install tile over painted concrete floor.
Before you lay any sort of tile whether it is stone ceramic or peel and stick vinyl you must prepare your concrete floor to ensure that the tiles will go down properly and stay where they re.
As long as the paint is down well and not flaking you can go over it with some preparation.
The thinset will probably bond to the epoxy floor.
Painted concrete can be made porous with sandblasting or other hard abrasive actions.
Ceramic tiles will not adhere to an enamel painted floor because the surface is too smooth.
You need to prepare by removing the paint and scarifying the surface to open up the pores of the concrete.
No big deal hack or grind the epoxy coated surface to form keys and tile over.
Sheets of cement backing available from most do it yourself.
Paint used on concrete will not bond with the tile adhesive.
Tile cannot be attached directly to painted concrete as the thin set will not adhere well to the paint.
Even though nothing may happen nobody has a crystal ball and the track record of tile over painted floors is not great so he is basing his decision on historical data.
Once the concrete floor is paint free the tiling process is similar to most other floor tiling jobs.
But there is a solution to the problem.
While you can install tile directly on concrete problems erupt when the concrete cracks or shifts.
You want water to readily absorb into it.
All paint will need to be removed before you begin installing the tile.
The tile installer is right.
Installing tile over painted concrete adds a few extra steps to your tiling job.
However you should remember this one instruction no.